OUR WINE CLUB MEMBERSHIP OFFERS THE ULTIMATE WINE EXPERINCE DETAILS

Shipping Policy

 

Due to federal and state regulations. You must be at least 21 years of age to purchase wine. By placing your order you have represented to CapRock Winery that you are at least 21 years of age.  You must enter your birth date when processing your order. All wines delivered must be received by an adult of legal drinking age. UPS will not leave a package on a doorstep or with a minor. Please take this into consideration when placing your order.  We recommend that you ship to a business address.  Federal regulations also make it illegal to ship wine to post office boxes.

 

We have investigated shipping to other states, but legal, bureaucratic or financial obstacles prevent us from doing so at the current time. Texas is the only state we ship to. We hope to add more states in the future.

 

Shipping Methods

 

CapRock Winery ships wine via UPS. The following options are the shipping options available from UPS:

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  • Ground
  • 2nd Day Air
  • Next Day Air
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In most cases your order will ship within 24-48 hours.  If your order is time sensitive please use next day air or 2nd day air. You must call us at 806-863-2704 if you plan on using a shipping method other than ground.  Wine can be at risk when subjected to extremely hot or cold temperatures. CapRock Winery is not responsible for the quality or condition of wines once they have left our facility.  If you want us to hold your order based on weather conditions please let us know. 

 

Shipping Rates

 

We try to keep our shipping rates as low as possible but, shipping wine can be expensive.  All prices are determined by the weight of the package and special shipping containers. CapRock Winery uses shipping boxes that are UPS approved.

 

Undeliverable Package and Returned Packages

 

UPS will attempt to deliver wine 3 times before returning it to CapRock Winery. If the package is returned to CapRock Winery an additional charge will apply to reship the order and the original shipping fee will not be refunded unless we have made an error. 

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    • $15 Delivery Intercept Fee
    • $15 Change of Address Fee
    • $7.50 Returned Package Fee
    • 15% Restocking Fee will be applied to all cancelled orders